Microsoft Setup Bootstrapper Has Stopped Working While Installing Office

Microsoft Setup Bootstrapper Has Stopped Working While Installing Office

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It is possible to see the Microsoft Setup Bootstrapper has stopped working error while you are trying to start the programs inside the Microsoft Office suite and there are multiple different causes of Microsoft Setup Bootstrapper has stopped working. Now I list some of them below:

When you try installing an older Office version on your computer, you may meet the Microsoft Setup Bootstrapper has stopped working error, but luckily, you can open the Setup.exe in Compatibility Mode to fix the error.

Read NextFix: Failed to Download Bootstrapper Files Synapse XHow to Fix the Steam Client Bootstrapper High CPU Problem on Windows?Fix: Steam Client bootstrapper not respondingFix: Modern Setup Host has stopped working.no-icon:before{display:none;} By Kevin ArrowsAugust 25, 2022 6 minutes readKevin is a certified Network Engineer {"@context":"http:\/\/schema.org","@type":"Article","dateCreated":"2019-03-21T10:42:55-05:00","datePublished":"2019-03-21T10:42:55-05:00","dateModified":"2022-08-25T16:09:08-05:00","headline":"Fix: Microsoft Setup Bootstrapper Has Stopped Working","keywords":[],"url":"https:\/\/appuals.com\/fix-microsoft-setup-bootstrapper-has-stopped-working\/","description":"Some users are reportedly seeing the 'Microsoft setup boots-trapper had stopped working' error when trying to launch one, multiple, or all programs present inside the Microsoft Office suite. This","articleSection":"Microsoft Windows","articleBody":"Some users are reportedly seeing the 'Microsoft setup boots-trapper had stopped working' error when trying to launch one, multiple, or all programs present inside the Microsoft Office suite. This issue is reported to occur on multiple Windows version (Windows 7, Windows 8.1, Windows 10) and it's confirmed to appear in conjunction with multiple Microsoft Office versions (2013, 2016, 2019)\r\n\r\n\r\nWhat is the Microsoft Setup Bootstrapper?\r\nOn Microsoft Office 2013, 2016, and 2019, the BootStrapper is responsible for the initialization of an application built using the Composite Application Library. This relatively new technology was developed in order to simplify the dependencies needed during the installation process.\r\nWhat is causing the 'Microsoft setup boots-trapper had stopped working' error?\r\nWe investigated this particular issue by looking at various user reports and the repair strategies that the most affected users have deployed in order to resolve the problem. Based on our investigations, there are several different culprits that are known to trigger this particular issue:\r\n\r\n\r\n\r\nIf you're currently struggling to resolve the 'Microsoft setup boots-trapper had stopped working' error, this article will present you with several troubleshooting steps that affected users have used to resolve this particular error message.\r\n\r\nBelow you have several different repair methods ordered by efficiency and severity. Not every method will be applicable to your particular scenario, so please follow them in the order that they are presented and disregard those that can't be replicated on your machine.\r\n\r\nLet's begin!\r\nMethod 1: Uninstalling 3rd party antivirus (if applicable)\r\nSome users have reported that in their case, the issue was resolved after they uninstall their 3rd party antivirus suite. As it turns out, there are several overprotective AV suites (McAfee, Avast, potentially more) that will block the updating feature of the Microsoft Office suite, which will end up triggering the 'Microsoft setup boots-trapper had stopped working' error.\r\n\r\nIf this scenario is applicable to your situation, you might be able to resolve the issue by simply disabling the real-time protection of your security suite. Of course, the steps of doing this are specific to the AV suite that you're using.\r\n\r\n\r\n\r\nBut keep in mind that some users have reported that the issue was only resolved after they completely uninstalled their 3rd party antivirus from their system. If you're prepared to go this far, follow this article (here) on uninstalling security programs and ensuring that any remnant files are also removed.\r\n\r\nIf you're still encountering the 'Microsoft setup boots-trapper had stopped working' error after dealing with your 3rd party security suite or this method wasn't applicable, move down to the next method below.\r\nMethod 2: Using a Microsoft Fix-It Tool\r\nFortunately, Microsoft developed an automated tool equipped to resolve this particular error message (and a few others). Several affected users have reported that they managed to resolve the issue by running a Microsoft Fix It tool.\r\n\r\nThis Fix-It will resolve various problems that end up blocking programs from being launched, installed or removed. You can use it on Windows 10, Windows 7 and Windows 8.1. If the issue is caused by corrupted registry keys or by files from uninstalled or existing programs, this tool might end up resolving the issue automatically.\r\n\r\nHere's a quick guide on how to deploy this fix:\r\n\r\n \tVisit this link (here) and download the .diagcab file by clicking the Download button.\r\n \tOnce the tool has been downloaded, double-click on the .diagcab file to open it.\r\n \tAt the first prompt, click on Advanced and make sure that the box associated with Apply repair automatically is checked. Then, click the Next button to proceed.\r\n \tWait until the initial detection phase is complete, then click on Installing at the first prompt.\r\n \tAt the next screen, select the program that you're encountering issues with (most likely Microsoft Office) and click Next once again.\r\n \tAt the next screen, click on Yes, try uninstall.\r\n \tWait until the process is complete, then restart your computer and see if you're still encountering the same error message.\r\n\r\n\r\n\r\nIf you're still encountering the error even after using the Fix-it tool, jump down to the next method below.\r\nMethod 3: Uninstalling IoBit Software\r\nBased on various user reports, there are multiple IoBit software products that are known to conflict with Microsoft Office and trigger the 'Microsoft setup boots-trapper had stopped working' error - IoBit Uninstaller and Advanced SystemCare are on top of this list.\r\n\r\nSeveral affected users have reported that the issue was resolved after they uninstalled the conflicting IoBit software. If you have multiple products from IoBit, the only way of fishing out the culprit is to uninstall every product until you notice that the issue has stopped occurring.\r\n\r\nHere' a quick guide on doing this:\r\n\r\n \tPress Windows key + R to open up a Run dialog box. Then, type \"appwiz.cpl\" and press Enter to open up the Programs and Features window.\r\n \tInside the Programs and Features window, start by clicking on the Publisher column at the top. This will order the applications via their publishers, which will make it easier to locate all IoBit products.\r\n \tThen, right-click on an IObit product, choose Uninstall, then follow the on-screen prompts to remove the software from your computer.\r\n \tRestart your computer and launch the application that was triggering the 'Microsoft setup boots-trapper had stopped working' error and see the previous uninstallation has been successful.\r\n \tIf you're still encountering the same error message, return to the Programs and Features screen and uninstall the rest of the IObit products until you manage to identify the culprit that is causing the conflict.\r\n\r\n\r\n\r\nIf you're still encountering the same error message, move down to the next method below.\r\nMethod 4: Re-enabling Task Scheduler via Registry Editor\r\nSeveral users that we're struggling to resolve the 'Microsoft setup boots-trapper had stopped working' error has reported that the issue was finally resolved after re-enabling the Task Scheduler. As it turns out, this error message is known to get thrown in those instances where the Task Scheduler is prevented from running.\r\n\r\nIf this scenario is applicable, the quickest way to resolve the issue is to re-enable the Task Scheduler via Registry Editor. Here's a quick guide on how to do this:\r\n\r\n \tPress Windows key + R to open up a Run dialog box. Then, type \"regedit\" and press Enter to open up the Registry Editor. When prompted by the UAC (User Account Control), click Yes to grant administrative privileges.\r\n \tInside the Registry Editor, use the right pane to expand the HKEY_LOCAL_MACHINE key. Then, access the SYSTEM key.\r\n \tNavigate to the Schedule key folder by going to CurrentControlSet > Services > Schedule.\r\n \tWith the Schedule key selected, move over to the right-hand pane and double-click on the Start value.\r\n \tChange the Value data of Start to 2 and leave the Base to Hexadecimal.\r\n \tClick Ok to save the changes, then close the Registry Editor and restart your computer.\r\n \tOnce the next startup is complete, open the application\/installer that was previously producing the error and see if the issue has been resolved.\r\n\r\n\r\n\r\nIf you're still seeing the 'Microsoft setup boots-trapper had stopped working' error when trying to open a Microsoft Office application, move down to the next method below.\r\nMethod 5: Uninstalling Office Installation & deleting the AppCompatFlags key\r\nSeveral affected users have reported that the issue was only resolved after they uninstalled their Office installation completely and used Registry Editor to delete a key called AppCompatFlags. After doing this and reinstalling the Microsoft Office suite, some users have reported that they were able to launch any Microsoft Office application without encountering the 'Microsoft setup boots-trapper had stopped working' error.\r\n\r\nHere's a quick guide on how to do this\r\n\r\n \tPress Windows key + R to open up a Run dialog box. Then, type \"appwiz.cpl\" and press Enter to open up the Programs and Features screen.\r\n\r\n\r\n \tInside the Programs and Features screen, look through the list of applications, right-click on your Microsoft Office suite and choose Uninstall.\r\n\r\n\r\n \tFollow the on-screen prompts to complete the uninstallation, then restart your computer.\r\n \tAt the next startup, press Windows key + R to open up another Run dialog box. This time, type \"regedit\" and press Enter to open up the Registry Editor utility. When prompted by the UAC (User Account Control), click Yes to add administrative privileges.\r\n\r\n\r\n \tInside the Registry Editor utility, navigate to the following location:\r\nHKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\AppCompatFlags\r\nNote: You can either get there manually (by using the left-hand-pane) or you can paste the address directly into the navigation bar and press Enter.\r\n \tOnce you get there, right-click on the AppCompatFlags key and choose Export. Then, save the file to a convenient location for easy access.\r\n\r\n\r\n\r\nNote: This step is done for backup purposes, just in case things go wrong and the registry changes create an unexpected consequence.\r\n \tOnce the backup has been established, right-click on AppCompatFlags and choose Delete.\r\n\r\n\r\n\r\n \tOnce the key has been deleted, close Registry Editor and reboot your machine once again. At the next startup, check if you're able to open the Office application without encountering the 'Microsoft setup boots-trapper had stopped working' error.\r\n\r\nMethod 6: Opening the Setup.exe in Compatibility Mode\r\nSome users that have been encountering the 'Microsoft setup boots-trapper had stopped working' error when trying to install an older Office version (Office 2010, Office 2013) have reported that they managed to get around the issue by opening the installation executable (setup.exe) in Compatibility mode.\r\n\r\nHere's a quick guide on how to do this:\r\n\r\n \tUse File Explorer to navigate to the location of the Office Installation.\r\n \tOpen the Installation folder, right-click on Setup.exe and choose Troubleshoot Compatibility.\r\n \tAt the first Program Compatibility Troubleshooter prompt, click on Try recommended settings.\r\n \tClick on Test the program button and see if the setup is opening without the error message.\r\n \tIf all is in order, click Next, then choose Yes, save these settings for this program.\r\n \tOpen the installer again and complete the installation process.\r\n\r\n","publisher":{"@id":"#Publisher","@type":"Organization","name":"Appuals.com","logo":{"@type":"ImageObject","url":"https:\/\/appuals.com\/wp-content\/uploads\/2022\/10\/apuals_new_logo_B-1.png"},"publishingPrinciples":"https:\/\/appuals.com\/about\/#go-to-editorial-guidelines","sameAs":["https:\/\/facebook.com\/appuals","https:\/\/twitter.com\/appuals","https:\/\/www.linkedin.com\/company\/appuals\/","https:\/\/www.youtube.com\/channel\/UCR--2QnA0vYBfqsmSI3pQ9g","https:\/\/www.crunchbase.com\/organization\/appuals"]},"author":{"@type":"Person","name":"Kevin Arrows","url":"https:\/\/appuals.com\/author\/admin\/","description":"Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.","jobTitle":"Network Engineer","sameAs":["https:\/\/www.linkedin.com\/in\/kevin-arrows-228294216\/","https:\/\/twitter.com\/appuals?lang=en"],"knowsAbout":["Cisco, Windows, Microsoft, AWS, Azure, VMWare"],"alumniOf":{"@type":"Organization","Name":"Brunel University"}},"mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/appuals.com\/fix-microsoft-setup-bootstrapper-has-stopped-working\/","breadcrumb":{"@id":"#Breadcrumb"}},"image":{"@type":"ImageObject","url":"https:\/\/cdn.appuals.com\/wp-content\/uploads\/2019\/03\/error-message-bootstrapper.jpg","width":1200,"height":229}} Facebook Twitter LinkedIn Reddit Share via Email Print ABOUT THE AUTHOR Kevin ArrowsNetwork Engineer (LAN/WAN) | Email Twitter LinkedIn Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. 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